Terms & Conditions

Ines Zdelar provides advice, guidance, and support to empower parents and adults in implementing secure sleep and behavior methods. However, there are no guarantees provided by Ines Zdelar Sleep Coach. 

All information shared is for informational purposes only, and Ines Zdelar takes no responsibility for any actions or consequences arising from interpreting such data. 

Ines Zdelar operates under the GDPR policies and guidelines and stores personal information about families and individuals without sharing it with third parties. 

The information provided is not intended to replace professional medical advice, and clients are encouraged to seek medical advice from a qualified health provider for any medical condition. 

Ines Zdelar cannot be held liable for any damages or personal injury resulting from the use or inability to use the content. 

In case of cancellation, Ines Zdelar reserves the right to cancel bookings or provide sleep support due to an emergency. Clients must provide a cancellation notice at least 48 hours before the scheduled appointment. If we are informed of any changes 48 hours prior to your appointment, and the client chooses to cancel and not re-book, they will be refunded 50% of the total price.

The services provided by Ines Zdelar are non-refundable, and payment is based on the service provided rather than the outcome.

By making a payment, clients agree to the terms and conditions set forth by Ines Zdelar. 

Follow-up days are specified during the initial consultation, and clients must check in within 24 hours of the appointed day. The techniques and information shared by Ines Zdelar are developed from research-based evidence and practical experience with families and individuals. 

Ines Zdelar is committed to conducting themselves professionally and politely when supporting families and individuals but reserves the right to stop support if they feel threatened or uncomfortable.